Privacy Policy
Last updated: December 2025
This Privacy Policy explains how Britax collects, uses, stores, and protects personal data when you use our website and services.
1. Information we collect
We may collect and process the following types of information:
- Personal information
- Name, email address, phone number, and other contact details provided during registration or communication.
- Account information
- Login details, account preferences, and trading-related information.
- Technical information
- IP address, device type, browser type, operating system, and usage data collected automatically.
- Communication data
- Messages sent to our support team or through contact forms.
2. How we use your information
We use personal data for the following purposes:
- To create and manage user accounts
- To provide access to trading services and platform features
- To process transactions and account-related requests
- To communicate important service updates and support responses
- To improve platform functionality, security, and user experience
- To comply with legal and regulatory requirements
3. Legal basis for processing
We process personal data based on one or more of the following legal grounds:
- User consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests, such as platform security and service improvement
4. Data sharing and disclosure
We do not sell personal data to third parties.
Personal information may be shared only when necessary with:
- Trusted service providers (payment processors, hosting providers, technical support)
- Regulatory authorities, where required by law
- Professional advisers, auditors, or legal authorities in compliance matters
All third parties are required to handle data securely and in accordance with applicable data protection laws.
5. Data security
We implement appropriate technical and organizational measures to protect personal data, including:
- Secure data storage and encryption
- Restricted access to personal information
- Regular system monitoring and security updates
Despite these measures, no system can guarantee absolute security.
6. Data retention
Personal data is retained only for as long as necessary to fulfill its purpose, including:
- Legal and regulatory requirements
- Account maintenance and dispute resolution
When data is no longer required, it is securely deleted or anonymized.
7. Your rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of personal data (subject to legal obligations)
- Object to or restrict certain data processing activities
- Withdraw consent where processing is based on consent
Requests can be submitted by contacting our support team.
8. Cookies and tracking technologies
We may use cookies and similar technologies to:
- Ensure website functionality
- Improve user experience
- Analyze website usage and performance
You can manage cookie preferences through your browser settings. We do not use cookies to collect sensitive personal information.
9. International data transfers
Personal data may be processed or stored outside your country of residence.
In such cases, we ensure appropriate safeguards are in place to protect your data.
10. Updates to this Privacy Policy
This Privacy Policy may be updated periodically.
Any changes will be published on this page with an updated revision date.
11. Contact information
If you have questions about this Privacy Policy or data protection practices, please contact us:
Contact support: [email protected]
This Privacy Policy is provided for informational purposes and does not constitute legal advice.